National Performance Warehouse
  • Phoenix, AZ, USA
  • 17.00
  • Hourly
  • Full Time

YES


STARTING AT $17/HOUR - $1,000 SIGN-ON BONUS AVAILIABLE


Auto Parts Sales Associate

NPW is seeking dependable, motivated individuals to join our warehouse family! With over fifty years of selling both traditional & performance parts, NPW is at the forefront of its industry.

NPW is seeking reliable, driven individuals to fill the position of Auto Parts Customer Service Representative. This position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, order status and responding to customer concerns or complaints. If you are looking for an exciting career opportunity with room to advance, NPW is your company!

We offer a variety of competitive benefits including:

  • Paid Time Off
  • Health Benefits
  • Employee Purchase Program
  • Weekly pay
  • 401K
  • Advancement Opportunities

Responsibilities:

  • Act as the first point of contact for new and existing customers
  • Engage with customers to assess and fully identify customer needs
  • Review customer accounts and make any necessary adjustments
  • Provides technical advice, troubleshoots, & finds solutions to the customer's problem
  • Processes & enters orders in the system using relevant computer software
  • Escalate customer concerns or complaints as needed to the appropriate department
  • Additional duties as assigned by the Warehouse Manager

The ideal candidate will possess the following qualities:

  • Minimum of one (1) year of inside sales or customer service experience
  • Thorough knowledge of automotive industry required
  • Excellent customer service and communication skills
  • Must have excellent phone etiquette
  • Bilingual English/Spanish is a PLUS!
  • Positive and professional attitude
  • Must be able to occasionally lift a minimum of 50 lbs.
  • Consistently lift/carry 10-20lbs.

NPW is a drug-free workplace.

National Performance Warehouse
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